Webcam Communications Division

The Communications Division of the Pinal County Sheriff Office is a vital link between citizens needing police service and the deputies responding to calls for service. The purpose of the Communications Division is to collaborate with the community, the department, and other agencies to provide professional services that protect life and resolve problems.

The primary duty of a communications specialist is to receive 9-1-1 emergency calls, take call information and dispatch the appropriate units for emergency services, additionally, we co-ordinate radio traffic, run Motor Vehicle Division (MVD) checks, criminal histories, enter and clear entries in National Crime Information Center (NCIC), conduct warrant checks, and other responsibilities as assigned.

The Pinal County Communications Division can be contacted by the telephone on emergency and non-emergency phone lines 24 hours a day, 7 days a week. In cases of emergencies, callers should dial 9-1-1. For all other non-emergency calls, citizens are encouraged to call 520-866-5111 or 1-800-420-8689.

When you dial from a home phone or land line, the name of the residence along with the address shows up on a screen. A dispatcher will ask for you to verify the information to insure that assistance is sent to the correct address. When you dial from a cell phone, your telephone carrier along with your phone number shows up. If you have global positioning system (GPS) tracking in your cell phone, we are usually able to track where you are in an approximately 300 feet diameter area.

The Communications Division employs a manager, 3 supervisors and 29 dispatchers whose primary responsibility is to provide assistance to the citizens of Pinal County.

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